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Getting Started with Alodash

Does Alodash provide bundle/regional plans?

Alodash provides regional plans with a list of bundled countries. You can check out Alodash's regional plans and see the country list for each region—not all countries are included in a bundle! Also, to use the regional plans, make sure you're using the latest Alodash app version.


How can I get an eSIM?

Simply download the app, get a data plan for your journey, and install the eSIM. With Alodash, you can get eSIM plans in 150+ destinations worldwide and start using eSIM with ease.


How do I download the Alodash App?

Alodash is available from the App Store and Google Play. Visit our “eSIM app Download” page to find links and instructions.


When can I install my Alodash eSIM?

You can install the eSIM as soon as you purchase your plan. But don’t forget to activate your eSIM before your trip. This way, when you arrive at your destination, you’ll connect to the local network in just a couple of clicks.


How do I convert my SIM to an eSIM?

If you want to convert your physical SIM card, the easiest way to do it is by contacting your network provider. It will move your number to an eSIM and disable the physical SIM card.


Will a SIM work after I convert to an eSIM?

No, after you convert to an eSIM, your physical SIM card will stop working.

Should I delete the eSIM on my old phone?

If your data package expires, you have no more use for it, or you need to free up an eSIM slot for a new data plan, you can safely delete the eSIM.


When is it safe to remove eSIMs from my device?

There's nothing inherently unsafe about removing an eSIM from your device. If your data package expires, you have no more use for it, or you need to free up an eSIM slot for a new data plan, you can safely remove the eSIM. Note: If your data plan is not depleted or expired, you can reinstall your eSIM again.


Does an eSIM work without the internet?

Yes, eSIMs work without the internet. However, an eSIM requires internet for activation, so it’s recommended to activate the eSIM plan just before you leave for your trip.


Can I use both an eSIM and a physical SIM with the same number?

No, each SIM card, whether a physical card or an eSIM, supports one unique phone number. So you can ask your network provider to convert your SIM to an eSIM or vice versa, but the two different SIM cards cannot have the same number.


Can I access all apps and websites with my eSIM mobile data?

The Alodash eSIM allows you to use all apps and websites unless restricted based on location or security protocols. For example, a news site may not be available in your area.


How do I check if my device is eSIM enabled?

To check whether your device is eSIM enabled, you can check with your device’s manufacturer or look for your device in this list of eSIM compatible devices.

Does the iPhone 14 have a SIM tray?

No. iPhone 14 and later models produced for the U.S. market do not have a physical SIM tray.


How many eSIMs can the iPhone 14 have?

Your iPhone 14 can have eight eSIM profiles and supports up to two active eSIMs simultaneously.


How many eSIMs can an iPhone 15 have?

An iPhone 15 will support up to two active eSIMs and eight different eSIM profiles.